Privacy Policy

1. Who We Are

Digital Power Stack ("we," "us," or "our") is a digital product publisher operating at shopfynest@gmail.com and reachable at WhatsApp: 8105968389. We create and distribute premium digital downloads to professionals across India.

2. Information We Collect

2.1 Information You Provide Directly

• Purchase information: Name, email address, and payment details provided at checkout. Payment processing is handled by our third-party gateway (Cosmofeed); we do not store card or UPI credentials on our systems.
• Support inquiries: Any information you share when contacting us via email or WhatsApp.
• Communications: Messages, feedback, or correspondence you send us directly.

2.2 Information Collected Automatically

• Log data: IP address, browser type, pages visited, time spent on site, referring URLs.
• Device data: Device type, operating system, and screen resolution (used for analytics only).
• Cookies: Small data files used to remember preferences and improve your browsing experience. See Section 6 for details.

3. How We Use Your Information

We use the information we collect to:

• Process your purchase and deliver your digital products via email
• Send order confirmations and download links
• Respond to support requests and resolve delivery issues
• Improve our products and website based on usage patterns
• Send occasional product updates or announcements (you can opt out at any time)
• Comply with legal obligations and prevent fraud

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with:

• Payment processors: To complete your transaction securely (e.g., Cosmofeed, Razorpay, or similar gateways)
• Email delivery services: To send you your download link and order confirmation
• Legal authorities: If required by law, court order, or to protect our legal rights

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically for a minimum of 3 years for financial record-keeping purposes as required under Indian law. You may request deletion of your non-financial data at any time by contacting us.

6. Cookies

Our website uses cookies to improve performance and user experience. Types of cookies we use:

• Essential cookies: Required for the website to function properly (e.g., session management)
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences between visits

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Your Rights

Under applicable data protection principles, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of any inaccurate data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

To exercise any of these rights, contact us at shopfynest@gmail.com.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.

9. Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or external resources). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our products and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or products after changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out:

• Email: shopfynest@gmail.com
• WhatsApp: 8105968389
• Business: Digital Power Stack, India